Shipping & Delivery Policy

At Gangotri Aqua and Agri, we aim to ensure that your orders are processed and delivered safely and efficiently.

1. Order Processing

Orders are generally processed after successful confirmation of the order and payment.

Processing time may vary depending on product availability, order quantity and delivery location. For bulk or special orders, our team may contact you to confirm the order details before dispatch.

2. Shipping & Delivery

We deliver products to serviceable locations across India through suitable logistics and courier partners.

The estimated delivery time may vary depending on:

Delivery location
Product availability
Order quantity
Logistics partner
Weather and other unforeseen circumstances

The expected delivery timeline will be communicated at the time of order confirmation wherever applicable.

3. Shipping Charges

Shipping charges may vary depending on the product, quantity, package weight and delivery location.

Applicable shipping charges, if any, will be communicated or displayed before order confirmation.

4. Order Tracking

Where tracking facilities are available, customers may receive shipment or tracking details after the order has been dispatched.

Customers can use the provided tracking information to check the status of their shipment.

5. Delivery Delays

While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

Severe weather conditions
Transportation delays
Natural events
Government restrictions
Regional disruptions
Courier or logistics issues

Gangotri Aqua and Agri will make reasonable efforts to assist customers in case of delivery delays.

6. Incorrect Address

Customers are responsible for providing accurate and complete delivery information.

Gangotri Aqua and Agri will not be responsible for delays, additional charges or failed delivery caused by an incorrect or incomplete address provided by the customer.

7. Damaged or Incorrect Products

Customers are requested to inspect the package upon delivery. If the product is damaged, incorrect or appears to have been tampered with, please contact us as soon as possible with the order details and supporting photographs.

We will review the issue and provide an appropriate resolution in accordance with our applicable return and replacement policy.

8. Contact Us

For questions regarding shipping or delivery, please contact us:

Gangotri Aqua and Agri
Email: [ namoaquafresh999@gmail.com]
Phone: [+91 92845 31711]
Address: [GHOTA DEVI POST NARSHI NAMDEV TQ DISTRICT TQ: HINGOLI431513]